FAQs

1. What payment methods do you accept?

We accept major credit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay. All transactions are securely processed to protect your information.

2. How can I track my order?

Once your order ships, you'll receive a confirmation email with a tracking number. You can use this number on our website to check your order status.

3. What is your return policy?

We offer a 30-day return policy for unused and unopened items. To initiate a return, please contact our customer service team with your order number for further instructions.

4. Do you ship internationally?

Yes, we ship to many countries worldwide! Shipping rates and delivery times vary based on the destination. Check our shipping policy page for more details.

5. How can I contact customer service?

You can reach our customer service team via email at support@yourstore.com or through the contact form on our website. We aim to respond to inquiries within 24 hours.

6. Do you offer gift wrapping or special packaging?

Yes! We provide gift wrapping and special packaging options at checkout to make your purchase even more special.

7. Can I change or cancel my order after it’s been placed?

If you need to change or cancel your order, please contact us as soon as possible. We’ll do our best to accommodate your request if the order hasn’t shipped yet.

8. Are there any discounts or promotions available?

We frequently have promotions and discounts. Sign up for our newsletter to receive updates on special offers and exclusive deals.

9. How do I leave a review for a product?

After your purchase, you’ll receive an email inviting you to leave a review. You can also find the product on our website and submit your feedback directly on the product page.

10. What should I do if I receive a damaged or incorrect item?

If you receive a damaged or incorrect item, please contact our customer service team within 48 hours of delivery. We’ll help you resolve the issue by arranging a replacement or refund.